This section lists the resources and useful information for IAL learners to stay connected and updated throughout their learning journey.
In view of the increasing trend of COVID-19 cases in Singapore, and the potential continued surge in cases over the coming weeks, IAL has decided to shift all training, assessment and coaching sessions online to protect our learners, adult educators and staff.
From Monday, 27 September 2021, all scheduled training, assessment and coaching sessions will be conducted fully online, until further notice. This is applicable to the following programmes:
More details on the latest changes to learning arrangements will be sent to all learners and adult educators via email. IAL will continue monitoring the evolving situation and provide timely updates via our email and web channels in the event of any changes. For more details, refer here.
The Terms & Conditions listed below are applicable for all IAL programmes.
IAL reserves the right to make changes or modifications to these Terms and Conditions at any time without prior notice, as it deems appropriate.
Company-Sponsored Individuals via reimbursement
We place great importance on ensuring that learners get the full benefit from our courses here at IAL. Therefore, we expect learners to take responsibility for their learning journey.
IAL reserves the right to cancel, postpone or make changes to any courses should unforeseen circumstances occur. Applicants will be duly notified and the full fees will be refunded, where applicable.
All of IAL's courses include a substantial component of self-directed learning. As such, we expect learners to complete their preparation work and/or assignments independently before the scheduled classroom time.
Please click here to make the Re-Assessment request.
The maximum candidature period refers to the total duration that learners can be given to complete a course. Failing which, their candidature will be terminated, and full fees without funding will apply if they wish to re-enrol the same course:
At IAL, we are committed to creating a positive learning environment that encourages active learning.
IAL reserves the right to take disciplinary action against academic dishonesty (including but not limited to the act of plagiarism and/or collusion) and/or disruptive learner's behaviour, leading to expulsion from the programme without refund of course fees when required.
All WSQ certificates are issued by SkillsFuture Singapore (SSG) through MyskillsFuture Portal. Your SOAs, transcript or full qualification will be available 4 to 6 weeks upon the completion of the module or final assessment.
Notifications of e-Certificates (e-Certs) are also available via the MySkillsFuture mobile App.
Singaporeans and permanent residents can access/download the WSQ e-Certs upon logging in to the MySkillsFuture portal via SingPass and following the steps below:
Foreign trainees could follow the steps below:
You may also view the user guide here.
If you encounter any issues on LearningSpaceSG, you may contact Canvas Support via any of the following channels:
• Phone - 800-852-3910
• Online chat – in HELP Section (after login)
• Online form – in HELP Section (after login)
• Email at email@example.com
• Online Guides – Canvas LMS
You may view and download your receipt(s) or invoice(s) under the Payment Tab in MyIAL.
Training, coaching and assessment sessions can be held online and/or in IAL training rooms, subject to the Advisory and Updates on COVID-19.
Once you have successfully enrolled, you will be able to view the details of your schedule, such as date and time, on MyIAL.