Current Learners


This section lists the resources and useful information for IAL learners to stay connected and updated throughout their learning journey.

 

Advisory and Updates on COVID-19


With the exception of the selected modules where selected skills-based segments will be conducted face-to-face, all other lessons, coaching and assessment sessions scheduled from now till 31 December 2020 will continue to be held online.

For more information, please click here.

 

MyIAL e-Services 


Learners can manage their programmes and assessments through MyIAL e-services, with access to a personalised inbox, training attendance, assessment results and transaction history. 


Funds and Grants


Workfare Training Support Scheme

 

Workfare Training Support (WTS) will be replaced by Workfare Skills Support (WSS) from 1 Jul 2020. There will be no course fee subsidies under the new WSS.

 

SkillsFuture Funding

 

SkillsFuture Credit (SFC)

1. Introduced in 2015, all Singaporeans aged 25 and above will receive an opening credit of S$500. There is no expiration for this. From 1 Apr 2020, eligible Singaporeans can start using their one-off SkillsFuture Credit top-up of $500. This top-up will expire on 31 Dec 2025. Only self-sponsored applicants can use SFC to offset the course fee of SFC eligible courses offered by IAL. Please click here to check if the course you are applying would qualify.

2. To use your SFC credit for the eligible courses, you can apply by selecting the option via an on-screen prompt at the end of your registration via MyIAL. Please note the submission period for your SFC claim via MySkillsFuture needs to be within 60 days before the course start date (date inclusive). If your course start date is more than 60 days from the date of SFC application, the SSG-SFC portal would reject your application. In this case, you would need to pay the full course fees at the end of your course application.

3. If you’re making partial course fee payment (SFC + cash), please pay the balance at the payment page (via eNets/credit card (VISA or MasterCard)) by 11.59pm (Singapore Time) on the same day of registration or else your SFC application will be voided.

4. Please note that the additional SkillsFuture Credit (Mid-Career Support) of $500 available from 1 Oct 2020 could not be utilised for IAL courses as our courses currently do not fall under the ‘Career Transition Programmes’ category.

5. For more information on SFC, please refer to the FAQs here.

 

SkillsFuture Mid-Career Enhanced Subsidy (MCES)

Singaporeans aged 40 years old and above can receive up to 90% funding for programme fees of supported programmes.

 


Post-Secondary Education Account

 

Post-Secondary Education Account (PSEA)

The Post-Secondary Education Account (PSEA) is part of the Post-Secondary Education Scheme which you may use to pay for eligible WSQ programmes.

Instructions on registration for IAL courses using PSEA to offset fees

1. Check your PSEA balance to determine the amount to be used for offsetting the course fee. Any balance payment would have to be made by bank transfer when IAL staff contact you.

2. Click on the selected schedule and proceed with the registration on MyIAL. Important - Do not proceed to ‘payment’.

3 a. To make an adhoc PSEA withdrawal application from your own account, submit the PSEA eform.

   b. To make an adhoc PSEA withdrawal application as a guardian or from your sibling's PSEA, please fill in the hardcopy application form and submit to noreply-psea@suss.edu.sg.

4. Please complete the above on the same day of application before 5:00 pm (Singapore Time) Monday to Friday except public holidays. If this is not done, your registration will be cancelled in the system.

5. Should your PSEA application be rejected, please note that your registration for the IAL course will be cancelled.

 

 

Library Services


The LLibrary at Lifelong Learning Institute is equipped with a wide range of resources, which is open to members of public. The LLibrary is located at #03-02 (via Lobby B). 

For more information, please click here

 

Programme Administrative Information 


The Terms & Conditions listed below are applicable for all IAL Programmes:

1. A maximum of 3 rescheduling for training or assessment requests are allowed per programme. The request would not be processed if the candidature period has expired.  

2. IAL reserves the right to request for supporting documents when necessary.

3. A non-refundable administration fee of S$53.50 (inclusive of GST) applies for every change request.

4. The next available slot will be offered for programme/module rescheduling request.

5. For assessment, assignments are to be submitted 5 calendar days prior to the assessment date. Non-adherence to the assignment submission deadline could result in cancellation of the assessment session.

6. Assessment rescheduling request should be made at least 5 calendar days prior to assessment via MyIAL e-services. The rescheduled assessment should be taken within 4 weeks from original date. Upon IAL’s approval, the new assessment date will be final and no further change requests will be processed.

7. The application is subjected to review by IAL and the decision is final.  

1.   Candidates are permitted two attempts at assessment per module.

2.   Candidates who are unable to successfully complete assessment need to note the following:

 

Assessment Outcome

Implication/Follow-up

1st attempt at assessment

 

 

Not Yet Competent (NYC)

  • Schedule for a reassessment at a charge of S$107 (inclusive of GST) and complete assessment within 4 weeks from date of first assessment. An admin charge of $53.50 (inclusive of GST) will also be applicable upon request.

No show

[Absence without a valid medical or compassionate reason]

  • Deemed to have forfeited one assessment attempt
  • Schedule for a reassessment at a charge of S$107 (inclusive of GST) and complete assessment within 4 weeks from date of first assessment. An admin charge of $53.50 (inclusive of GST) will also be applicable upon request.

2nd attempt at assessment

Not Yet Competent (NYC) or

No show

  • Re-attend the module, paying full fees without funding/grant within 3 months from date of last assessment.
  • Otherwise, candidate is deemed to have dropped out of the programme.
  • Full fees without funding/grant would be applicable upon re-enrolment into the same programme.

 

3. Candidates who wish to appeal against their ‘NYC’ outcome may do so within 5 working days from date of assessment. An appeal fee of $107 (inclusive of GST) is payable per request. If the appeal is unsuccessful, the candidate would attend reassessment and a re-assessment fee of $107 (inclusive of GST) is payable.

1. Request for withdrawal from a programme is subjected to review by IAL and the decision is final.  IAL reserves the right to request for supporting document(s). 

2. A non-refundable administration fee of S$53.50 (inclusive of GST) is applicable for withdrawal request.

3. If the withdrawal notice is given less than 2 weeks before the programme start date, the paid fees will not be refunded.

4. Learners who withdraw on their own accord or fail to complete the programme/module within the candidature period are deemed to have withdrawn and will not be eligible for funding subsidy for the same programme for a second time, should the learner register at a later date. 

IAL reserves the right to cancel or postpone any programmes or modules. Applicants will be duly notified and the full fees will be refunded, where applicable.  

1. Only self-sponsored applicants can use SFC to offset the course fee of SFC eligible courses offered by IAL. Please click here to check if the course you are applying would qualify.

2. To use your SFC credit for the eligible courses, you can apply by selecting the option via an on-screen prompt at the end of your registration via MyIAL. Please note the submission period for your SFC claim via MySkillsFuture needs to be within 60 days before the course start date (date inclusive). If your course start date is more than 60 days from the date of SFC application, the SSG-SFC portal would reject your application. In this case, you would need to pay the full course fees at the end of your course application.

3. If you’re making partial course fee payment (SFC + cash), please pay the balance at the payment page (via eNets/credit card (VISA or MasterCard)) by 11.59pm (Singapore Time) on the same day of registration or else your SFC application will be voided.

4. Please note that the additional SkillsFuture Credit (Mid-Career Support) of $500 available from 1 Oct 2020 could not be utilised for IAL courses as our courses currently do not fall under the ‘Career Transition Programmes’ category.

5. For more information on SFC, please refer to the FAQs here.