CPD Programmes

IAL Speaker Series: STAR Process for Change and Uncertainty


Douglas OLoughlin (Dr)


7.30pm - 8.45pm


This is a fully online session conducted via ZOOM.  Participants can participate in the session from any venue of their convenience with a laptop / device that is compatible with ZOOM.  More details on participating in the session will be send to the confirmed registrants.


What is this programme about?


In times of change or uncertainty, people and organisations face unprecedented challenges in their living and working environments. When facing new realities, rethinking viability, and exploring possibilities for the future, it is important to use practical frameworks that can be adapted to different situations and contexts.

Learn the STAR process, a practical and powerful dialogic process which integrates a number of Organisation Development concepts to guide people and organisations through times of change. STAR stands for: Start with Emotions, Take Stock of Current Situations, Aspire for Positive Possibilities, and Resources and Support in place. Individuals can use STAR for their own personal change and growth, while teams and organisations can find opportunities to navigate change more effectively using this tool.

This short, interactive workshop is the second of two sessions about the STAR process, and offers a variety of ways in which you can use the STAR process to guide organisations and people through change. You will work though your own STAR process and use each step of the framework to understand unique principles and tools. The session also offers opportunities to connect with others and benefit from the partnership between the IAL community and the Organisation Development Network Singapore. After the session, you will receive a deck of slides to continue your change facilitation process and build higher levels of awareness of self, others, and systems in a dynamic world.


What does it cover?


  • Understand Change Process Principles and the origins of the STAR process
  • Understand and gain experience of the STAR process
  • Be able to apply the STAR process in different situations


Who is it suitable for?


This programme is for anyone who wants to learn a dialogic process which they can use to support groups through times of change and uncertainty.


About the speaker

Douglas OLoughlin (Dr)

Associate Consultant | Civil Service College

Dr Douglas OLoughlin believes that organisations and communities can be life-giving spaces, which can contribute to the growth and development of the individuals and the larger systems. Over the years, he has worked with the public service, non-profits, civil Society and corporates, and has seen the possibilities for each sector in creating a world that works for each and all.

Having been in the field of Organisation Development (OD) since 1988, Douglas deeply honours the values of the field, such as taking a total system view, respect for human dignity, collaboration, authenticity, and social justice.

For a number of years, Douglas was immersed in his role in the Singapore Public Service, as a Senior Principal Consultant in Civil Service College (CSC), part of the Institute of Leadership and Organisation Development, supporting Ministries and Agencies as well as Leadership and Organisation Development practitioners across the public service. He remains connected to CSC and the Public Service, as well as other organisations who are committed to contributing to people and the systems we live and work in.

Douglas’s PhD research was on how the frameworks and tools of Adult Developmental Psychology, specifically Action/Leadership Logics and Action Inquiry, can impact Personal and Organisation Development. He continues to do this work as an Associate with Harthill Consulting in the UK.

Douglas now serves a few organisations and is a co-founder of the SIM ODG, the Asia OD Network, and the OD Network of Singapore. He serves as a bridge builder between various dimensions of society and promotes the idea that, by working together, we can have a significant impact on our organisations, communities, and world.

Douglas wrote Facilitating Transformation: 12 Strategies for Creating Breakthroughs with Groups as a way to share best practices developed while working as a consultant/facilitator over the years working in more than 25 countries in the corporate, nonprofit, education, and government sectors.