Brian is a Lecturer and Consultant at the Smart Health Leadership Centre of NUS Institute of System Science, and a fellow of MOH Office for Transformation.
Brian is an experienced change agent, who has facilitated numerous hospital transformation projects and was part of a pioneer team that built an integrated hospital in Singapore. As a Service Designer, he has delivered projects for a broad spectrum of clients, from utility services to pharmaceuticals.
Brian holds a Master degree in Service Design from Politecnico di Milano, Italy, a Bachelor Degree in Psychology from the National University of Singapore, and is a certified Lean Six Sigma practitioner by American Society for Quality (ASQ).