A certified Image Consultant and an Entrepreneur practitioner for Aesthetic Services, Joyce has experiences in broadcast media and service industry. Formally, she was also a General Manager fronting customer service and strategised digital marketing in the medical industry.
With more than 7 years of experience developing WSQ and non-WSQ curriculum, she provides value-added services to her clients by identifying a signature proposition for each of the modules specific to the industry needs. A degree holder in Multimedia Design and Technology, she is currently undertaking her Masters of Arts in Training and Development with NTU/NIE. Her unique proposition is engagement method by gamification with her own open source facilitator application.