After graduating from the University of Nevada, Las Vegas with a Double Major in Hotel Administration, and Meetings and Events Management, he ventured into the hospitality industry and worked his way up the corporate ladder for the next decade.

One summer, opportunity came knocking and he transited into a consultancy role for a MNC, providing insights and best practices to many hospitality companies around the region. His work brought him across to 60 different cities and provided him the unconventional platform of learning the diversity and local culture in each place.

Richmond is a certified behavioural consultant working with MBTI and DiSC. He is also ACTA certified and a Career Coach.