Professional Highlights:

Loh Thiam Chye specialises in consumer banking, customer excellence, instructional design & curriculum development

Loh Thiam Chye currently holds the role as Quality & Control in Credit Control Management Unit in Citibank Singapore Limited.  Through his over 20 years career in consumer banking starting with strong collections skills and knowledge, he has also strong skills and knowledge in training development from his over 10 years experience in training and development.  This is proven from his effective instructional design and delivery that facilitated 30% improvement in staff competencies.  He has also proven his leadership from the successful and seamless cross border migration thru his effective strategic planning and understanding of cross cultural diversity.  

 

His experience in contact Centre also earned him EXSA Gold in 2018 and EXSA Star award in 2019.