This section lists the resources and useful information for IAL learners to stay connected and updated throughout their learning journey.
The COVID-19 situation in Singapore has stabilised. The Multi-Ministry Taskforce has announced further easing of community Safe Management Measures (SMMs) and adjusting of the Disease Outbreak Response System Condition (DORSCON) level from orange to yellow.
Currently, IAL adopts online learning for the delivery of our programmes. From 1 June 2022, IAL will resume blended learning for all programmes, except existing fully online WSQ Advanced Certificate in Learning & Performance (ACLP) cohorts, which will continue to be conducted online.
IAL will continue to monitor the situation and provide timely updates via our email and web channels in the event of any changes.
For more details, refer here.
Learners can manage their programmes and assessments through MyIAL e-services, with access to a personalised inbox, training attendance, assessment results and transaction history.
The Terms & Conditions listed below are applicable for all IAL programmes.
IAL reserves the right to make changes or modifications to these Terms and Conditions at any time without prior notice, as it deems appropriate.
Company-Sponsored Individuals via reimbursement
IAL reserves the right to cancel, postpone or make changes to any courses should unforeseen circumstances occur. Applicants will be duly notified and the full fees will be refunded, where applicable.
At IAL, we are committed to creating a positive learning environment that encourages active learning.
IAL reserves the right to take disciplinary action against academic dishonesty (including but not limited to the act of plagiarism and/or collusion) and/or disruptive learner's behaviour, leading to expulsion from the programme without refund of course fees when required.
Certificates for CPD are only issued for full day programmes that are SkillsFuture Credit (SFC). Please refer to the document for the certificate retrieval instructions after successful completion.
If you encounter any issues on LearningSpaceSG, you may contact Canvas Support via any of the following channels:
• Phone - 800-852-3910
• Online chat – in HELP Section (after login)
• Online form – in HELP Section (after login)
• Email at firstname.lastname@example.org
• Online Guides – Canvas LMS
You may view and download your receipt(s) or invoice(s) under the Payment Tab in MyIAL.
Training, coaching and assessment sessions can be held online and/or in IAL training rooms, subject to the Advisory and Updates on COVID-19.
Once you have successfully enrolled, you will be able to view the details of your schedule, such as date and time, on MyIAL.