In an international work environment like Singapore, people from diverse backgrounds differ in the specific solutions they choose for universally shared business issues. Understanding the role of culture can contribute to the quality and results of businesses.

Over the past 10 months, COVID-19 has caused major disruptions to organisations, societies and even families. The impact of this pandemic has been tremendous, the level of chaos and uncertainty unprecedented. How should we, as coaches and mentors support our team leaders, employees, stakeholders and loved ones through this change? What is the new normal?

Many adult educators (AEs) have attended or conducted social learning sessions. These include offline as well as online events. In this session, participants will learn how to enhance the effectiveness of social learning through facilitation. They will learn offline and online techniques that can help to achieve this.

Digital tools can enhance content delivery in online learning. When planning and implementing virtual training sessions, these tools must be chosen and used effectively to encourage greater engagement. Learn how to select and use a range of easy-to-use digital tools that bring variety to your online training delivery, promote continuous engagement, and help achieve your objectives.