AEN CPD Programmes

Body Language for Professionals & Executives - Using Non-Verbal Communication to Build Trust, Rapport & Confidence for Adult Education

Programme Fees:

Singaporean/PR: S$42.80 w/GST

AEN Member

Singaporean/PR: S$128.40 | Others: S$428.00 w/GST

Non-AEN Member

Jessica Dang (Ms)


7 hours





Participants are required to bring along a smartphone, tablet or laptop to access online content. Internet access is required for all devices.  Free Wi-Fi access will be provided at the training site. 


What is this programme about?


The ability to present ourselves professionally and positively, in both formal and informal settings, is an invaluable skill. Non-Verbal Communication or Body Language, plays the biggest role in how others subconsciously gauge who we are and subsequently form opinions about us.  We are judged by our Body Language every single time we’re in the presence of others. This is amplified for those in professions that involve being the center of focus of those around them – like educators, business leaders, lawyers, performers and executives.

Effective in-person communication comprises a combination of several key learnable skills and techniques. Whether you’re running a training program or other learning event, doing a sales pitch or presentation, attending a networking session, walking into a room full of people at an event or anything else that involves other humans –– you are unconsciously forming an impression in the minds of those present. What you say, how you say it, how you appear, how you use your voice, eyes and hands, the way you stand, facial gestures. It all matters immensely – and judgements about us are made within seconds.

Learn to use your daily interactions to your advantage, so you’re always projecting yourself optimally. In this practical and fun one-day session, you’ll learn sound, proven and effective Body Language skills needed to make a positive impression every time. Skills you can put to work immediately. In addition, you’ll get free access to a custom built, advanced online Body Language assessment tool and your personalized Body Language report.

This session incorporates activities and methodologies to enhance learning and increase retention. The sessions will keep you moving and engaged. By blending custom designed video examples of body language techniques, exercises & games for you to practice new skills. You’ll get constructive feedback in a supportive, non-threatening environment.



What does it cover?


At the end of this session, you will be able to:

  • Appreciate the importance of mastering the Science of Body Language
  • Understand the connection between the brain and body language
  • Learn to read non-verbal signals
  • Better manage the display of your emotions in public
  • Use the non-verbal cues of approachable professionals
  • Learn the body language action that builds the most trust
  • Identify warning signs in the body language of others
  • Read key micro-expressions
  • Demonstrate the body language of confident people
  • Considerably improve your impact when communicating
  • Build rapport using non-verbal communication
  • Understand the basics of negotiating
  • Present yourself non-verbally with confidence and professionalism



Who is it suitable for?


This programme is for professionals in:


  • Adult Education: comprises job functions in the activities of learning design, curriculum development, learning facilitation, assessment of learning competence, learning technology integration and providing consultancy and advisory services to drive business performance.
  • Learning Management: comprises job functions in the management and support of learning programmes, systems and technology management and implementation, quality assurance of learning programmes and driving business development.
  • Any others active in Training and Adult Education who are interested in learning how to  present themselves professionally and positively, in both formal and informal settings


Fees & funding

AEN Member Singaporean/PR Non-AEN Member Singaporean/PR Non-AEN Member Others

Total programme fee




To register for AEN membership, please click here.

The 90% course fee discount for CPD programmes is only applicable to an AEN Member who is either a Singapore Citizen or Permanent Resident. Foreigners will not be entitled to this discount even if they are AEN members.

Programme fee covers training and assessment. The fee is inclusive of prevailing GST and subject to changes.

Additional funding assistance, if applicable

Singaporeans aged 25 years old and above are eligible for SkillsFuture Credit which can be used to offset the selected programmes’ fees for self-sponsored registrations only.


About the speaker

Jessica Dang (Ms)

Certified Learning Specialist

Jessica Dang has developed and delivered multiple bestselling workshops and learning events. She was instrumental in building the largest ‘hands-on’ education company in Asia. An innovative educator, Jessica has also developed and managed large scale, multi-location learning events and outreach programs for leading international organizations. She brings her super fun, trademark “chaos & mayhem” learning technique to all her programs.  Over 350 000 children, young adults, parents, educators, executives and other adults have attended Jessica’s programs.


Jessica wrote popular columns in the leading local newspaper, a popular parenting magazine and a highly respected HR journal. She is a practicing learning consultant and business strategist. She is also actively involved in community service projects and welcomes the opportunity to contribute her time and skills for worthy causes.


Jessica’s Recent Qualification Include:

  • Certified Workplace Learning Specialist (CWLS) – Proficient Grade
  • Certified Executive Coach
  • Certified Team Coach
  • Advanced Certificate in Training and Assessment (ACTA)