CPD Programmes

Good Practices for Feedback Collection

Full Fee: S$160.50 w/GST (before subsidies)

Programme Fees:

Singaporean/PR: S$16.05 | Others: S$160.50 w/GST

AEN Member

Singaporean/PR: S$48.15 | Others: S$160.50 w/GST

Non-AEN Member

Leuar Boon Char (Mr)


3 hours


This is a fully online session conducted via ZOOM. Participants can participate in the session from any venue of their convenience with a laptop / device that is compatible with ZOOM. More details on participating in the session will be send to the confirmed registrants.

*Participants should have Excel software installed for a short simple hands-on session near the end of each segment during the workshop


What is this programme about?


This workshop covers key end-to-end steps for conducting survey, from question development to reporting.

It will bring you through the development the questions to administration of the survey, data cleaning, and reporting of findings. This session will provide useful and practical tips and what to put in place to ensure that data collected are of good quality as well as how the collected data should be analysed meaningfully. At the end of each segment, there will be a simple hands-on exercise to allow participants to practice what they have learnt. 

Research-based methods and tried-and-tested good practices will also be shared during the workshop. 


What does it cover?


By the end of the workshop, learners will be acquire basic knowledge on:

  • How to develop and conduct well-designed survey 
  • How to put in place processes to ensure the data collected is of good quality
  • How to analyse survey results in a meaningful way
  • How to analyze simple survey to gather feedback independently


Who is it suitable for?


  • Adult Education: Individuals whose job require them to gather feedback from workshops conducted, or from customers whom they would like to seek their view on the products they have purchased


Fees & Funding

AEN Member Singaporean/PR Non-AEN Member Singaporean/PR Others

Total Primers Programme fee
*Effective 1 January 2021




To register for AEN membership, please click here.

The fee is inclusive of prevailing GST and subject to changes.

Please proceed to make payment via eNets/credit card (VISA or MasterCard) at the end of the registration process. Kindly note that the system will automatically cancel the registration if full payment  has not been successfully processed by 11.59pm (Singapore Time) on the same day of the registration. You will have to reapply for the course, subject to availability of vacancy at the point of your re-registration.

Request for withdrawal from a programme is subjected to review by IAL and the decision is final. IAL reserves the right to request for supporting document(s). A non-refundable administration fee of S$53.50 (inclusive of GST) is applicable for withdrawal request. If the withdrawal notice is given less than 2 weeks before the programme start date, the paid fees will not be refunded.

For dedicated corporate runs with a contract signed with IAL, billing and payment will follow the terms of the signed contract. Otherwise, payment would be expected upon registration.


About the speaker

Leuar Boon Char (Mr)

Principal Consultant

Leuar Boon Char (Mr) obtained his BSc Hons (2nd Upper) in Mathematics at NUS in 1983 and MA (Education), Social Research Methodology at UCLA, USA in 1994.

He is a teacher by training and his areas of specialization are on Educational Measurement and Programme Evaluation. 

He has been conducting data analyses, research studies and evaluation studies; as well as developing instruments and ICT systems for the past 20 years.

In recent years, he has been focusing on machine learning and deep learning.