What is this programme about?
Every organisation wants to be as productive as possible, freeing up time for individuals and teams to focus on the important things like creativity, thinking, and innovation. The future of automation can make this happen, with mundane processes being taken over by ‘robots’ and boosting productivity across the organisation. This technology is not just for large organisations or software experts, but can be implemented successfully by anyone, regardless of programming experience, in businesses of any size.
Robotic Process Automation (RPA) refers to systems and technology that allow anyone to configure computer software — or a ‘robot’ — to mimic and integrate the actions of a human interacting within digital systems to execute a business process. This means RPA enables mundane tasks to be carried out by software or machines in the same way as if a human had done them — but faster and more efficiently. RPA robots interpret and trigger responses, and communicate with other systems, in order to perform a vast variety of repetitive tasks such as data entry, website scraping, payroll processing, and handling customer enquiries. It may sound scary to have a robot assistant, but RPA is already working successfully in many parts of society. In a recent RPA survey conducted by Deloitte, 53% of the respondents said that they had adopted some form of RPA in their work processes. Forrester predicts that RPA as an industry will grow from US$250 million in 2016 to US$2.9 billion in 2021, and this exponential growth can bring exciting new potential and possibilities to your business processes.
In this two-hour workshop, you will be introduced to the fundamentals of RPA and the benefits it can bring to both large and small organisations. Topics such as the rules of RPA, and potential opportunities for it to integrate into your own organisational workflow, will be covered through discussion and multi-modal, hands-on activities. Programming experience, while beneficial, is not necessary for this accessible, interactive workshop which takes a non-technical perspective to RPA applications for any level of comfort and understanding.
 Deliotte. Global Robotic Process Automation Report. 2017, www2.deloitte.com/content/dam/Deloitte/sg/Documents/process-and-operations/sg-ops-global-robotic-process-automation-report.pdf.
 Forrester. The RPA Market Will Reach $2.9 Billion By 2021. 2017, www.forrester.com/report/The+RPA+Market+Will+Reach+29+Billion+By+2021/-/E-RES137229.