CT-01

 Changi Airport  Group (CAG)

 Smartease

 The current challenge for CAG is to provide consistent  upskilling and assessment opportunities to retail  staff given  the current manpower constraints and the potential scale of  the operations. With operations  running 24hrs every day,  the tenants at CAG have difficulties releasing their staff for  periodic training,  reinforcement and assessment. As such, a  technology-enabled approach underpinned by adaptive  intelligence with a focus on competency-based learning and assessment could be suitable and viable  solution to alleviate  our current training needs.

 

 CT-02

 Questlife

 The challenge is in seeking an engaging and fun yet  educational mobile solution/platform for training  instructors as part of the preparation before they accept the role as  instructors. The platform should be  easy to use by the  learners and to manage by the trainers. It should allow transfer of skills and  knowledge in more ways than just classroom lecture methods. In summary, the mobile platform needs to  provide an active experiential based  learning for participants to learn the skills and knowledge of  instructional training.

 

 Smartease

 With online learning, the cost of delivery has reduced  substantially. If it is blended, then the variety of  delivery  approaches provides learners with a distinctly diverse  learning environment which makes the  learning process  interesting and challenging at the same time. Part of the challenge has to do with the  reduced learner support for  online learning. Compounding the online learning challenge  for learners is  that the checking of performance is only  conducted face-to-face in class. This generates a time gap  for  learners as they have difficulties determining their  understanding of the online learning. Current online  quizzes  and case studies do not provide sufficient feedback that is  customized to the learner’s  responses. Many learners are  guessing their way through MCQ quizzes. There needs to be  a more  adaptive and personalized approach to helping  learners acquire understanding and checking  performance online.

 

 CT-04

 KKH Women’s and  Children’s Hospital  (KKH)

 ARTC

 

 As a leading training centre in obstetrics and gynaecology  (OBGYN), availability of cases and realistic  material for  training OBGYN trainees is a critical concern due to a host  of reasons, such as limitations of  human resources (over - stretched Faculty), opportunistic nature of real-life cases, patient confidentiality  issues, limited depth/detail  perception of 2D video/images, etc. A solution utilising VR/AR technology  would make possible diverse  opportunities and advantages (e.g. better spatial, distance  and volume  estimation of the internal organ system) for training medical residents in OBGYN, not just for KKH, but  the entire OBGYN community at large.

 

 CT-05

 NTUC LearningHub

 Temasek  Polytechnic

 As a provider of training courses for public and corporate  clients across different industries, we face the  challenge of  developing the competency of learners to be able to apply  the skills learned in the  classroom to various contexts and  scenarios at the workplace. Such a competence level entails  higher  order thinking and experience, which would be  limited by the current conventional classroom mode of  training and (fixed set of) classroom-based role play  learning activities. There is a need to ‘push’ out a  diverse and wide array of scenarios to learners for practicing  ‘decision-making’ in the adaptation of their  skills, whereby  following a pre-determined procedure would be inadequate. The envisaged solution  should be scalable to many learners.

 

 CT-06

 NUHS

 Exove

 Patient Safety is paramount in our healthcare institution. "Do No Harm" is the first and foremost principle.  However, our current education system does not emphasize the  importance of this concept. Hence it is  imperative to teach  patient safety concepts such as communication, teamwork, error identification and  consequence of unsafe practices to  the students when they enter the workforce. It is challenging to  develop a patient safety (PS) training  curriculum that encompasses all the required components and  also captures their interest. Another challenge lies in ensuring all junior and / new staff (doctors, nurses,  allied health) attend the training.

 

 CT-07

 Singapore  National  Employers’  Federation (SNEF)

 1. Dioworks

 2. Aquila Logic  Pte  Ltd

 One of the mandate for SNEF is to drive the digital  transformation of Singapore companies, especially in  the  area of HR and staff development. The recent  advancements in technology-related developments  hold  tremendous promise in helping companies move forward with regard to a user-friendly means of  upskilling the  workforce at the workplace. However, the challenge is the speed of coding such Al-based  technologies to ensure a customized solution (e.g. to produce a customized e-learning object) that is  appropriate for each of the companies.

 

 CT-08

 Singapore  University of  Technology and  Design (SUTD)

 

 

 

 Temasek  Polytechnic

 To deliver a solution that provides truly immersive and interactive experience for facilitators and adult  learners to carry out group projects using virtual collaborative learning to not only have discussions but  also work on physical projects remotely.

 

 CT-09

 The Logistics  Institute Asia  Pacific, NUS

 Serious Games  Association

 One of our research thrusts addresses the challenges and opportunities of responsive humanitarian  logistics in the critical and early phases of disaster relief operations The challenge is to strategically pre-  position stockpiles of relief  supplies for fastest response. The opportunity is to reduce  the risk of supply  starvation and increase efficiency of the  logistics of supply. The backdrop is countries in the ASEAN  region. We seek to code our mitigation strategies and  gamify scenarios with an emphasis on learning  points via  role play. The envisioned goal is imparting the results of  our research through modes that are  engaging, educational  and reaches a wider audience, especially those involved in  disaster relief  planning with little knowledge of logistics, so that lessons are learnt in roles and practiced before  implementation to save more assets.

 

 CT-10

 Training Vision  Institute (TVI)

 SmartMirror

 21^st Century Competencies will increasingly be vital for  effective work performance and continual  professional  development. However, the acquiring and assessment of  such competencies still largely  depend on human  interaction and engagement by human coach/mentor/trainer, which is limiting for  scaling up broad-based learning, given the acceleration of technology - enabled evolution of work  processes. The challenge is to  build a solution that can harness and seamlessly integrate  Educational  Data Mining techniques with functionality and  affordance of behavior analytics to assess 21 Century  Competencies. The system should be able to elicit not only  employees' performance outcome, but also  their detailed  working process information, which has the potential to depict the full set of people's  working activity.