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Inclusive Workplace Learning: Practical Strategies for Supporting Diverse Learning Needs

Lecturer icon Kris Loy (Ms)
Clock icon 7 hours
Course Fee
Full Course Fee
S$708.50
Nett Fee (Singapore Citizens <40 & PRs)  
S$212.55
Nett Fee (Singapore Citizens ≥40)  
S$82.55

*The fee is inclusive of prevailing GST and subject to changes.

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Course Dates

For groups of at least 15 people, customised run dates are available, contact us for more details.


Training hours: 9am - 4pm

Assessment hours: 4pm - 5pm

To register, please log in to IAL portal to view the course details and submit your application.

14 Dec 2026 - 14 Dec 2026
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What Is This Session About?

Inclusive workplaces cannot be achieved through hiring alone. Employees with disabilities and diverse learning needs require equitable access to learning opportunities, skills development, onboarding and workplace growth. Yet many managers, trainers and workplace learning professionals are not equipped to identify learning barriers or design inclusive learning experiences.

This practice-oriented programme provides participants with practical frameworks, workplace-tested strategies and ready-to-use tools to redesign learning activities, communication approaches and workplace support systems. Through realistic workplace scenarios, participants will learn how to apply reasonable accommodation, Universal Design for Learning (UDL) principles and inclusive communication techniques to improve learner participation, engagement and performance.
Participants will leave with a customised Inclusive Workplace Learning Redesign Template and actionable strategies they can immediately apply within their own teams and organisations.

What Does The Session Cover?

The programme equips participants with the knowledge and practical strategies to create accessible and inclusive learning experiences for employees with disabilities and diverse learning needs. As organisations seek to widen their talent pool, improve employee retention, and support workforce diversity, learning environments must be designed to accommodate employees with varying abilities, learning profiles and accessibility needs. The programme explores common barriers to workplace learning, principles of reasonable accommodation, Universal Design for Learning (UDL), inclusive communication and workplace support strategies.

Through workplace scenarios, case discussions and practical activities, participants will learn to identify learning barriers, consider appropriate accommodations, adapt learning materials and activities using UDL principles, and communicate effectively with employees with diverse needs. The programme concludes with participants developing an action plan to strengthen inclusive workplace learning practices within their own work context.

^ Assessment: Formative Assessment(s), Assignments/Presentations/Practical Performances)

^ Completion: Upon 100% attendance and meeting Assessment requirement, learners will receive a Certificate of Completion from IAL (and other partners where applicable)

Who Is It Suitable For?

  • Workplace Leaders
  • HR, L&D and Talent Development Professionals
  • Team/Line Managers
  • Workplace Coaches and Mentors
  • Adult Educators and Workplace Learning Facilitators

Course Funding and Policies

About the Speaker

 

Kris Loy (Ms)

Kris Loy (Ms)

Learning Facilitator and Consultant

Kris is a seasoned professional with over 24 years of expertise in HR development, business advisory and consultancy, and adult education. Her multifaceted roles include serving as facilitator, courseware developer, and consultant across training providers. Her recent engagements include contributing to a focal agency in Singapore as an associate assessor, facilitator, and consultant, focusing on inclusive employability. Additionally, she holds an adjunct lecturer position for a Master's programme at a local university. Kris' leadership extends further as she assumes the co-chair position at IAL’s AEN Special Interest Group, emphasising the importance of critical core skills in the Adult Education community.

Her collaborative efforts span various sectors, including continuing education and training, early childhood care, construction, food services, hospitality, landscape, private education, retail, accounting, and transport. Particularly noteworthy is her decade-long commitment to supporting the retail sector's people development needs through tailored education and training programmes. Kris has been actively involved in workplace learning and related initiatives, contributing significantly to over 40 projects across sectors in the last 8 years. Being ACTA/DACE certified, she is also involved in WSQ courseware development for various sectors, including interaction skills to commuters with special needs in the public transport sector and critical core skills development for human resource sector.

Kris brings a wealth of qualifications to her practice, with certifications such as IHRP Certified Professional, Certified Career Practitioner and Singapore Certified Management Consultant. She holds degrees including a Master of Arts in Lifelong Learning (IOE, UCL), a Graduate Diploma in System Analysis (ISS, NUS) and Bachelor of Science in Management (UOM). Her commitment to professional development is evident through certifications as a Workplace Learning Specialist, Specialist Adult Educator, and roles as an AE Mentor and Career Advisor, guiding professionals in the TAE sector. Past appointments as a SkillsFuture Mentor and Business Advisor (with ESG) underscore her extensive contributions to SMEs. Kris’ diverse skills set, coupled with her dedication to continuous learning and mentoring, positions her as a dynamic force in HR development, adult education, and consultancy.

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