Jacky has worked closely with stakeholders to design and deliver digital learning strategies aligned with business goals. Has experience over a decade of corporate L&D across retail, aviation, healthcare, and defense sectors. His strengths include instructional design, e-learning development, change management, and the integration of innovative learning technologies. He specialise in building future-ready learning ecosystems that drive workforce capability and real operational ROI. Passionate about adult learning and organizational transformation, he brings both strategic insight and hands-on expertise to create impactful, scalable learning solutions. Jacky holds a 2nd Upper degree in Business Management, ACTA and DACE.