Building Skills Competency Dictionary at Workplace for Performance and Sustainability

Lecturer iconJames Tan Tor Yeow (Mr)
Course Duration: 14 hours
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*The fee is inclusive of prevailing GST and subject to changes.

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Course Dates

For groups of at least 15 people, customised run dates are available, contact us via the form below for more details. 

05 Aug 2024 - 12 Aug 2024
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This session will be conducted face-to-face at IAL. More details will be sent to the confirmed registrants.

What Is The Session About?

In today’s business environment of new work competencies being added frequently and high expectation of skills capability to perform, building up of Competency Dictionary for job roles has become important. It serves as a standard for work skills performance reference, for career articulation and training needs planning of employees, and as an active repository of company skills information, in the high mobility phenomenon of today’s workers.

There is a general lack of this competency dictionary development and deployment knowhow in the marketplace – from inventorisation of task skills through development of performance standards and establishment of skills credentials for employee recognition and use in experienced hiring.

The course employs the Functional Job Analysis approach, which provides a systematic way to describe work from the perspectives of the Worker, the Work, and the Work Setting. It encompasses functions, subfunctions, activities, and tasks, as well as the functional requirements of each task concerning data, people, things, reasoning, math, language, worker instructions, performance standards, and training content. This approach serves as the foundation for Job Task Analysis and Skills Inventorisation within the course.

The course covers the following topics:

  • Competency Dictionary Fundamentals and Construction Skills (Day One)
  • Skills Credential Fundamentals and Implementation (Day Two)

What Does The Session Cover?

At the end of the course, participants are expected to achieve the following learning outcomes:
Describe the process steps of Function Job Analysis
Construction of Career Maps
Articulate the sources and collection methods of primary or secondary data to populate and harmonise the content of Competency Dictionary components such as Job Role Description, Critical Work Functions, Key Tasks and Essential Skills (non-Task related)
Build Performance Indicators for Competency statements in the Dictionary
Identify Skills Credentialing implementation in Industries and their benefits
Describe organisational processes needed at the workplace to implement a Skills Credentialing system
Identify challenges in the execution of Skills Credentialing initiative
What worked, did not work, can be done differently in individual’s workplace application / assignment

Who Is It Suitable For?

  • Corporate Human Resource / Learning and Development Professionals
  • Team Leads / Managers of line functions
  • CET Training Providers
  • Adult Educators

Course Funding and Policies


Please proceed to make payment via eNets/credit card (VISA or MasterCard) at the end of the registration process. Kindly note that the system will automatically cancel the registration if full payment has not been successfully processed by 11.59pm (Singapore Time) on the same day of the registration. You will have to reapply for the course, subject to availability of vacancy at the point of your re-registration.

Additional Funding Available, If Applicable

Singaporeans aged 25 years old and above are eligible for SkillsFuture Credit which can be used to offset the selected programmes' fees for self-sponsored registrations only.

Please note the submission period for your SFC claim via MySkillsFuture needs to be within 60 days before the course start date (date inclusive). If your course start date is more than 60 days from the date of SFC application, the SSG-SFC portal would reject your application. In this case, you would need to pay the full course fees at the end of your course application.

This course is UTAP funded too!


Request for rescheduling imust be submitted to IAL 2 weeks before the commencement of programme. Reschedule requests that come mid-way through training has to be supported by valid reasons; substantiated by references as evidence; such as a doctor's note; or a hospitalization chit.

Please submit your request to reschedule your course at MyIAL. A non-refundable administrative fee of S$54.00 w/GST ($50) applies for the request and the next available slot will be offered


Request for withdrawal from a programme is subjected to review by IAL and the decision is final. IAL reserves the right to request for supporting document(s). A non-refundable administration fee of S$54.00 w/GST ($50) is applicable for withdrawal request. If the withdrawal notice is given less than 2 weeks before the programme start date, the paid fees will not be refunded.

Corporate Run

For dedicated corporate runs with a contract signed with IAL, billing and payment will follow the terms of the signed contract. Otherwise, payment would be expected upon registration.

About The Speaker

James Tan Tor Yeow (Mr)

James Tan Tor Yeow (Mr)

Training Consultant
James Tan is a specialist adult educator (SAE) with over 45 years of domain practice and management role in Oil and Gas, Infocom, Training and Adult Education sectors. His span of work and competencies include systems implementation, process reengineering, change management, human capital development (skills & resource deployment), training, curriculum design and community development. He is a strong believer of lifelong learning for self-actualisation and fullness of life in every individual.
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