[SIG] From Workplace Initiative to Community Impact: Harnessing Technology to Transform

Cynthia Lau is best known for her ability to design and deliver engaging, results focused and practical learning experiences. As an independent consultant since 2012, she has been involved in a broad spectrum of learning and development projects with both public and private sector organisations in Singapore and internationally. Since 2007, Cynthia has been actively involved in the training of trainers and consultants in the facilitation process and curriculum design skills. Besides training and development, she also work with organisations to develop their innovation capacity and coach individuals transitioning through their career and life changes.

Ms Clare Poon is a seasoned Learning and Development professional with two decades of expertise. She excels in training, facilitation, curriculum development, workplace learning consultancy and career counselling. Her passion lies in empowering individuals and organisations and inspiring growth by nurturing capabilities. Her diverse clientale from healthcare, retail, environmental services, social services, and manufacturing attests to her adaptability. Clare's collaborative approach and wealth of experience make her a trusted guide, fostering innovation and excellence in the ever-evolving landscape of professional growth.

Amy Tan has a keen interest in people matters and believes the key to success is the coming together of diverse minds and coordinated actions to solve the greatest business challenges. Amy brings with her a strong background in human resources and learning & development, supporting leaders and the organisation, especially in people and culture change.

As the Partnerships Manager, she focuses on reaching out to clients in social service organisations and charities with innovative learning solutions to help drive capabilities development.

In her role, she also supports the Academy in building continuous process improvements into day-to-day operations. While doing so, she learnt about Microsoft Power Automate and its capabilities in automating business processes.The experience led her to develop and facilitate the innovate workshop, to provide participants with the knowledge and skills to build automated workflows using Power Automate, and post-workshop coaching to enable them to apply what they learnt to real work scenarios.

In addition, Amy facilitates the undergraduate internship learning journey to provide young talents with unique real-world experiences across business functions in Singapore Pools.
 

Jene Chu believes in the ability of people to realise their full potential, and that when we collaborate, we perform even better. Jene offers coaching, training, and consulting services in Design Thinking, making ideas tangible as quickly as possible. She is a LUMA Institute alumni and adopts the LUMA System of Innovation to help individuals become confident problem solvers and teams collaborate for impactful solutions. She believes that Design Sprints is a game-changing new tool that allows organisations to see results in a very short amount of time. The process generally begins with a brief consultation to unpack your challenges in a problem framing workshop followed by a sprint. Jene had held customer experience, learning and development, and corporate strategiy positions in the retail and financial services sectors. 

She has a proven track record of establishing a retail academy and advocating for future-ready skills like human-centered design, data analytics, and agile. She has trained and coached over a thousand working executives in a variety of skill sets, and she is on track to help Singapore Pools employees upskill and reskill while earning industry certifications.