Deep dive into the most critical PDPA obligations that could ruin you!

Lecturer iconGladys Ng (Ms)
Course Duration: 7 hours
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*The fee is inclusive of prevailing GST and subject to changes.

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Course Dates

For groups of at least 15 people, customised run dates are available, contact us via the form below for more details. 

01 Jul 2024 - 01 Jul 2024
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This is a fully online session conducted via ZOOM. Participants can participate in the session from any venue of their convenience with a laptop / device that is compatible with ZOOM. More details on participating in the session will be send to the confirmed registrants.

What Is The Session About?

The enforcement of PDPA cases includes a number of breaches by organisations from the TAE sector. While technology enhances work productivity, it has often caused PDPA breaches, e.g. auto-complete functions, not using email BCC field, Google shared forms/folders, Internet bots, and more. The productivity tools used at the TAE workplace have unwittingly resulted in PDPA breaches as shown in a number of published enforcement decisions of the PDPC. Don’t let that user be you!

The focus of this workshop tailored for the TAE sector is on the most critical PDPA obligations commonly breached by IHLs, schools, tuition centres and organisations with long name lists, NRIC and other personal data details in the database and collected by way of course feedback, etc.

The workshop delivery structure and methodology starts with presentation of material, case study activities, group co-creation of case analysis and discussion/presentation, peer review and recommendations of PDPA best practices to be adopted by AEs and concludes with reflection. 

What Does The Session Cover?

By the end of this programme, participants will be able to:

Understand the PDPA framwork and shortcut the process of learning about all the obligations by focusing on the ones most commonly breached by TAE organisations.
Learn how to strategise and prevent PDPA breaches that can result in reputational damage to the organisation. 
Raise Digital Fluency through reading selected PDPA cases involving breaches caused by the use of technology and its tools.
Apply legal research skills and stay relevant and updated on PDPA advisory and best practices.
Analyse and discuss the PDPC's decisions for how the PDPA breaches arose.
Identify the weakest links in the proctection and management of personal data.
Evaluate and present the PDPC's recommendations and how they can be adopted in your organisation.
Explore sources and resources for addressing any PDPA learning needs.
Curate or create bite-sized micro-learning enabled by AI-enabled mobile-LMS to quickly address PDPA learning needs.

Who Is It Suitable For?

This programme is for professionals in:

  • C-suite COO, Business owners, Entrepreneurs in CET education and PET training, Freelance adult educators.
  • Corporate services: HR, L&D and IT staff delegated to support organisation's PDO in preventing PDPA breaches.
  • TAE Management: HOD/supervisors in charge of Operational Excellence/Organisation Management/Data Management.

Course Funding and Policies


Please proceed to make payment via eNets/credit card (VISA or MasterCard) at the end of the registration process. Kindly note that the system will automatically cancel the registration if full payment has not been successfully processed by 11.59pm (Singapore Time) on the same day of the registration. You will have to reapply for the course, subject to availability of vacancy at the point of your re-registration.

Additional Funding Available, If Applicable

Singaporeans aged 25 years old and above are eligible for SkillsFuture Credit which can be used to offset the selected programmes' fees for self-sponsored registrations only.

Please note the submission period for your SFC claim via MySkillsFuture needs to be within 60 days before the course start date (date inclusive). If your course start date is more than 60 days from the date of SFC application, the SSG-SFC portal would reject your application. In this case, you would need to pay the full course fees at the end of your course application.

This course is UTAP funded too!


Request for rescheduling must be submitted to IAL 2 weeks before the commencement of programme. Reschedule requests that come mid-way through training has to be supported by valid reasons; substantiated by references as evidence; such as a doctor's note; or a hospitalization chit.

Please submit your request to reschedule your course here. A non-refundable administrative fee of S$54.00 w/GST ($50) applies for the request and the next available slot will be offered


Request for withdrawal from a programme is subjected to review by IAL and the decision is final. IAL reserves the right to request for supporting document(s). A non-refundable administration fee of S$54.00 w/GST ($50) is applicable for withdrawal request. If the withdrawal notice is given less than 2 weeks before the programme start date, the paid fees will not be refunded.

Corporate Run

For dedicated corporate runs with a contract signed with IAL, billing and payment will follow the terms of the signed contract. Otherwise, payment would be expected upon registration.

About The Speaker

Gladys Ng (Ms)

Gladys Ng (Ms)

SAE, CFA, CA (Singapore), MBA

Gladys Ng is a Specialist Adult Educator (Curriculum Design) with subject matter expertise in Entrepreneurship, Finance and Legal. She currently curates and accredits professional development courses for lawyers (SILE) and the Institute of Banking & Finance (IBF).

Gladys Ng was a tutor for Legal Environment of Business at the NUS Business School and has taught Contract Law at SUSS and NAFA.

Gladys first worked as a lawyer, then as in-house legal counsel at HDB and NOL, before a career switch to venture capital investment at Rothschild and UOB. She was responsible for business development, extermal relations and communications at the largest research think-tank at Singapore Management University (SMU). Gladys volunteers with Singapore International Foundation, National Library's KidsRead Programme and supports causes promoting financial literacy and occasionally runs Korean 101 workshops on request. 

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