Cynthia Lau is best known for her ability to design and deliver engaging, results focused and practical learning experiences. As an independent consultant since 2012, she has been involved in a broad spectrum of learning and development projects with both public and private sector organisations in Singapore and internationally. Since 2007, Cynthia has been actively involved in the training of trainers and consultants in the facilitation process and curriculum design skills. Besides training and development, she also work with organisations to develop their innovation capacity and coach individuals transitioning through their career and life changes.

Ms Clare Poon is a seasoned Learning and Development professional with two decades of expertise. She excels in training, facilitation, curriculum development, workplace learning consultancy and career counselling. Her passion lies in empowering individuals and organisations and inspiring growth by nurturing capabilities. Her diverse clientale from healthcare, retail, environmental services, social services, and manufacturing attests to her adaptability. Clare's collaborative approach and wealth of experience make her a trusted guide, fostering innovation and excellence in the ever-evolving landscape of professional growth.

Ms Patrina Loo is an accomplished freelance Adult Educator (AE) in learning facilitation, coaching and consultation. Having worked with a diverse profile of learners both locally and overseas, she has designed and facilitated training in Service Excellence, Service Quality and Team Building. She engages with clients from a broad spectrum of industries to address training needs, design and contextualises programs to build capacities and sustain team performance. Known for her vibrant style of engaging learners, she is passionate about creating meaningful learning experiences. Patrina's involvement with Institute of Adult Learning's (IAL) spans from initiatives in sectoral research and interventions in Learning and Performance Transformation (LPT), to enhance Continuous Education and Training (CET) effectiveness for the security and retail sector, to career development facilitation in support of Developing Freelance Adult Educators.

Patrina holds a Master in Training and Development (MTD) from Griffith's University, a Diploma in Adult and Continuous Education (DACE) and Advance Certificate in Career Development Facilitation (ACCDF) from IAL and Advance Certification in Training and Assessment (ACTA).

Kris is a seasoned professional with over 24 years of expertise in HR development, business advisory and consultancy, and adult education. Her multifaceted roles include serving as facilitator, courseware developer, and consultant across training providers. Her recent engagements include contributing to a focal agency in Singapore as an associate assessor, facilitator, and consultant, focusing on inclusive employability. Additionally, she holds an adjunct lecturer position for a Master's programme at a local university. Kris' leadership extends further as she assumes the co-chair position at IAL’s AEN Special Interest Group, emphasising the importance of critical core skills in the Adult Education community.

Her collaborative efforts span various sectors, including continuing education and training, early childhood care, construction, food services, hospitality, landscape, private education, retail, accounting, and transport. Particularly noteworthy is her decade-long commitment to supporting the retail sector in workplace learning and related initiatives, contributing significantly to over 40 projects across sectors in the last 8 years. Being ACTA/DACE certified, she is also involved in WSQ courseware development for various sectors, including interaction skills to commuters with special needs in the public transport sector and critical core skills development for human resource sector.

Kris brings a wealth of qualifications to her practice, with certifications such as IHRP Certified Professional, Certified Career Practitioner and Singapore Certified Management Consultant. She holds degrees including a Master of Arts in Lifelong Learning (IOE, UCL), a Graduate Diploma in System Analysis (ISS, NUS) and Bachelor of Science in Management (UOM). Her commitment to professional development is evident through certifications as a Workplace Learning Specialist, Specialist Adult Educator, and roles as an AE Mentor and Career Advisor, guiding professionals in the TAE sector. Past appointments as a SkillsFuture Mentor and Business Advisor (with ESG) underscore her extensive contributions to SMEs. Kris’ diverse skills set, coupled with her dedication to continuous learning and mentoring, positions her as a dynamic force in HR development, adult education, and consultancy.