Designing Learning in the Flow of Work: Scenario-Based Approaches for Performance

This intermediate programme deepens participants’ capability to design scenario-based learning embedded within the flow of work, enabling capability development to occur alongside real tasks and decisions. Moving beyond standalone simulations, participants will learn how to structure branching, multi-stage decision pathways that reflect authentic workplace challenges and performance demands.

Building on foundational principles, the programme focuses on designing cascading consequences, realistic decision points, and complex scenarios that mirror how work unfolds. Emphasis is placed on translating organisational contexts, such as SOPs, operational workflows, and cross-functional interactions, into practice-based learning experiences that strengthen judgment, problem-solving, and execution.

Participants will engage in hands-on prototyping using accessible digital tools, including GenAI-enabled tools, to develop relevant, context-rich multimedia scenarios. Through guided activities, they will map decision trees, design interconnected consequences, and develop a playable scenario aligned to their professional context and performance outcomes.

The programme is designed for educators and learning professionals seeking to move beyond traditional training towards learning in the flow of work, where capability building is directly integrated into workplace practice, driving sustained performance and engagement.

Many organisations invest heavily in training, yet still face challenges in translating learning into workplace performance. This intermediate-level programme equips adult educators and learning professionals with the capability to design more sophisticated SBL experiences that develop decision-making, not just knowledge acquisition. Building on foundational concepts, participants learn how to create branching, workplace-relevant scenarios where learners actively make decisions and experience realistic consequences in a safe environment. This leads to stronger engagement, improved critical thinking, and more effective transfer of learning to the job. Participants will develop a working scenario prototype tailored to their organisational context, enabling immediate application. For organisations, this means faster implementation of more impactful training interventions that better prepare employees for complex, real-world challenges. Unlike introductory SBL courses that focus on single path scenarios, this programme equips participants to design multi stage decisions with delayed and cascading consequences.

^Assessment: Formative Assessment(s) (Assignments/Presentations/Practical Performances)

^Completion: Upon 100% attendance and meeting the assessment requirements, learners will receive a Certificate of Participation from IAL (& other partners where applicable).

Payment
Please proceed to make payment via eNETS or credit card (VISA or MasterCard) at the end of the registration process. Kindly note that the system will automatically cancel your registration if full payment is not successfully processed by 11:59 pm (Singapore Time) on the day of registration. You will need to register for the course again, subject to the availability of vacancies at the time of re-registration.


Additional Funding Available, If Applicable
Singaporeans aged 25 and above are eligible for SkillsFuture Credit, which can be used to offset the fees of selected programmes for self-sponsored registrations only.
Please note that SkillsFuture Credit (SFC) claims must be submitted via MySkillsFuture within 60 days before the course start date (inclusive). If your course start date is more than 60 days from the date of your SFC application, the SSG-SFC portal will reject your application. In such cases, you will need to pay the full course fees upon registration.


This course is also eligible for UTAP funding!


Rescheduling
Requests for rescheduling must be submitted to IAL at least two weeks before the programme commencement date. Rescheduling requests made during the programme must be supported by valid reasons and relevant documentary evidence, such as a doctor's note or hospitalisation certificate.
Please submit your rescheduling request via MyIAL. A non-refundable administrative fee of S$54.50 (inclusive of GST) applies. The next available course slot will be offered, subject to availability.


Withdrawal
Requests for withdrawal from a programme are subject to review and approval by IAL, whose decision shall be final. IAL reserves the right to request supporting documents where necessary.
A non-refundable administrative fee of S$54.50 (inclusive of GST) applies to all withdrawal requests. If the withdrawal notice is submitted less than two weeks before the programme start date, the course fees paid will not be refunded.


Corporate Run
For dedicated corporate runs with a signed contract with IAL, billing and payment will follow the terms stipulated in the contract. Otherwise, payment is required upon registration.