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Inclusive Workplace Learning: Practical Strategies for Supporting Diverse Learning Needs

Lecturer icon Kris Loy (Ms)
Clock icon 7 hours
Course Fee
Full Course Fee
S$708.50
Nett Fee (Singapore Citizens <40 & PRs)  
S$212.55
Nett Fee (Singapore Citizens ≥40)  
S$82.55

*The fee is inclusive of prevailing GST and subject to changes.

Course Dates

For groups of at least 15 people, customised run dates are available, contact us for more details.


Training hours: 9am - 4pm

Assessment hours: 4pm - 5pm

No Schedules Available.

What Is This Session About?

Inclusive workplaces cannot be achieved through hiring alone. Employees with disabilities and diverse learning needs require equitable access to learning opportunities, skills development, onboarding and workplace growth. Yet many managers, trainers and workplace learning professionals are not equipped to identify learning barriers or design inclusive learning experiences.

This practice-oriented programme provides participants with practical frameworks, workplace-tested strategies and ready-to-use tools to redesign learning activities, communication approaches and workplace support systems. Through realistic workplace scenarios, participants will learn how to apply reasonable accommodation, Universal Design for Learning (UDL) principles and inclusive communication techniques to improve learner participation, engagement and performance.
Participants will leave with a customised Inclusive Workplace Learning Redesign Template and actionable strategies they can immediately apply within their own teams and organisations.

What Does The Session Cover?

The programme equips participants with the knowledge and practical strategies to create accessible and inclusive learning experiences for employees with disabilities and diverse learning needs. As organisations seek to widen their talent pool, improve employee retention, and support workforce diversity, learning environments must be designed to accommodate employees with varying abilities, learning profiles and accessibility needs. The programme explores common barriers to workplace learning, principles of reasonable accommodation, Universal Design for Learning (UDL), inclusive communication and workplace support strategies.

Through workplace scenarios, case discussions and practical activities, participants will learn to identify learning barriers, consider appropriate accommodations, adapt learning materials and activities using UDL principles, and communicate effectively with employees with diverse needs. The programme concludes with participants developing an action plan to strengthen inclusive workplace learning practices within their own work context.

^ Assessment: Formative Assessment(s), Assignments/Presentations/Practical Performances)

^ Completion: Upon 100% attendance and meeting Assessment requirement, learners will receive a Certificate of Completion from IAL (and other partners where applicable)

Who Is It Suitable For?

• Workplace Leaders
• HR, L&D and Talent Development Professionals
• Team/Line Managers
• Workplace Coaches and Mentors
• Adult Educators and Workplace Learning Facilitators

Course Funding and Policies

About the Speaker

Kris Loy (Ms)

Kris Loy (Ms)

Facilitator

Kris is an accomplished HR and adult education professional with over 27 years of experience spanning human capital development, business advisory, consultancy, workplace learning, and career development. Recognised for her strategic expertise and practical industry insights, she serves as a facilitator, consultant, mentor, coach, assessor, and courseware developer, partnering with organisations across diverse sectors to build workforce capability and drive organisational transformation.

Kris currently contributes to Singapore's workforce development ecosystem as an associate assessor, facilitator, and consultant in inclusive employability with SG Enable, while also serving as an adjunct lecturer in the Master's programme at Singapore University of Social Sciences (SUSS), where she received the SUSS Excellence in Teaching Award 2025. She also co-chaired the Institute for Adult Learning (IAL) Adult Education Network (AEN) Special Interest Group on Critical Core Skills (2024–2025). Her professional excellence is reflected in IAL's recognition through six Skills Badges as TAEPP Senior Professional AE in 2026. Over the past decade, Kris has led more than 50 workplace learning and business transformation projects across sectors including retail, hospitality, construction, transport, healthcare, education, and professional services. Her expertise in organisational capability development has enabled organisations to improve operational effectiveness and workforce performance.

A passionate career coach since 2016, Kris is a Certified Career Professional who has coached over 1,500 professionals and employees through more than 2,800 hours of individual and group coaching. She has also engaged over 1,000 adult educators through IAL's career advisory and mentorship initiatives.

Kris holds a portfolio of professional credentials, including IHRP Senior Professional (IHRP-SP), Singapore Certified Management Consultant (SCMC), Certified Career Practitioner (CCP). She also holds a Master of Arts in Lifelong Learning, a Graduate Diploma in System Analysis, Bachelor of Science in Management and Diploma in Marketing. Combining strategic thinking, deep industry expertise, and a strong commitment to lifelong learning, Kris is recognised as a trusted advisor and leader in HR development, adult education, workplace learning, and organisational transformation.